Frequently Asked Questions
Everything you need to know about shopping with Blue Duck New Arrivals.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for new arrivals?
We offer a 30-day return policy on all unworn and unused items. Simply ensure the original tags are attached and use our online portal to generate a prepaid return label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are the products at Blue Duck New Arrivals authentic?
Absolutely. We source all our inventory directly from authorized distributors and manufacturers to ensure 100% authenticity and premium quality for every item.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.